This course is an introduction to the concepts, principles, problems, and practices of operations
management. Emphasis is on managerial processes for effective operations in both goods-producing
and service-rendering organisation. Topics include operations strategy, process design, capacity
planning, facilities location and design, forecasting, production scheduling, inventory control, quality
assurance, and project management. The topics are integrated using a systems model of the operations
of an organization
- Teacher: Thato Ramoeletsi